Case Study

  About Marchex:  Marchex, Inc. (Marchex) is a conversation analytics company that delivers sales insights by analyzing business-customer interaction data…

About Poshmark: Poshmark Inc. (Poshmark) is a social marketplace that provides a platform for anyone to sell, purchase, and share…

About Bloomreach Bloomreach powers personalized experiences for 25% of eCommerce websites in the US & UK, including CVS and Staples….

About VIDA: VIDA is a fashion ecommerce platform that brings together designers and makers from around the world to create…

The Challenge: The finance asset management firm needs to send daily account level data to the custodians. There is a…

The Challenge: A customer’s workflows relied on incoming data from partners, but the partners were only able to share data…

The Challenge: Instacart expanded the number of North American markets it serves from 30 to over 190, and added many…

The Challenge: Poshmark needed more visibility into their customer support KPIs, with less manual effort. In order to properly staff…